Where F&B and Culinary Artistry Meets Strategic Vision
We provide strategic and personalised hospitality consultancy solutions across food and beverage operations to elevate your business.
Transforming hospitality concepts into profitable, operational realities. From menu innovation and operational efficiencies to brand development and growth planning.
Meet The Founder
Matthew Helm is the Founder and Managing Director of Taste and Tactics; a food and beverage and culinary consulting firm built upon three decades of elite global hospitality leadership. His career spans six luxury hotel brands as an Executive Chef and five premier integrated resorts at the senior management level, operating across ten countries and four continents.
With deep expertise in pre-openings, operational repositioning, and maximizing performance for flagship properties—including Crown/Altira Macau, Wynn Macau, Galaxy Macau, Nustar Resort, and Marina Bay Sands—Matthew delivers unparalleled value. He specializes in transforming F&B operations by driving profitability, enhancing operational efficiencies, developing innovative culinary concepts, and cultivating high-performing teams. His work consistently results in elevated quality, optimized productivity, and exceeded customer expectations.
Matthew is driven by a passionate commitment to achieving measurable results and implementing continuous performance improvements. He would be delighted to partner with you to enhance, develop, or transform your F&B and culinary ventures.
Expertise & Skillsets
Strategic Pre-Opening & Launch Mastery: Expert in end-to-end F&B launch strategies for luxury integrated resorts. Transforms blueprints into profitable, operationally sound, and critically acclaimed culinary destinations, proven across five major international properties.
Operational & Financial Leadership: Drives bottom-line results by optimizing profit margins, streamlining costs, and enhancing productivity. Implements robust financial controls and operational systems that ensure scalability, efficiency, and sustained profitability.
Uncompromising Standards & Quality Assurance: Architects and enforces world-class standards, leading properties to achieve and maintain top-tier accreditations. Fosters a culture of excellence that consistently elevates product quality, service delivery, and guest satisfaction.
Talent Development & High-Performance Team Building: Excels in attracting, mentoring, and retaining top-tier hospitality talent. Builds cohesive, skilled teams aligned with luxury brand ethos, directly linking talent strategy to operational success and superior guest experiences.
Park Hyatt, Canberra, Australia
Gleneagles Resort, Auchterarder, Scotland
Kempinski Vier Jahreszeiten, Munich, Germany
The Bathers Pavilion, Sydney, Australia
Novotel, Canberra, Australia
Rayavadee, Krabi, Thailand
The Oberoi, Sahl Hasheesh, Egypt
Raffles, Singapore
Altria, Macau
Wynn & Encore, Macau
Galaxy, Macau
Nustar Resort, Cebu, Philipiness
Marina Bay Sands, Singapore
Our Mission
To empower F&B establishments by fusing creative Taste with disciplined Tactics, delivery strategies that elevate operational success and building memorable experiences.
Our Values Guided by our
T.A.S.T.E framework
Trust & Transparency
We build relationships on honesty and integrity. Our clients trust our expertise and our advice, knowing we are open and clear in our communication and pricing.
Artistry & Innovation
We celebrate culinary creativity and the art of flavour. We constantly seek innovative solutions and stay ahead of food trends to keep our clients at the forefront.
Strategic Impact
We believe that great ideas must deliver measurable results. Every "tactic" we recommend is designed to achieve a specific, positive impact on our client's brand and bottom line.
Our Vision
Our Vision to redefine F&B & Culinary consulting, making the seamless integration of gastronomic artistry and business acumen the standard for industry success.
Tenacity & Excellence
We are relentless in our pursuit of quality. We don't settle for "good enough" and are committed to delivering excellence in every project, big or small.
Empowerment & Collaboration
We don't just give orders; we equip our clients with the knowledge and tools to succeed long after our engagement ends. We work with you, not just for you.
Our Services
We provide comprehensive consultancy for luxury hotels, resorts, and restaurants - specializing in pre-opening strategy, operational repositioning, and performance maximization. Our expertise covers every stage from concept to execution, ensuring your F&B operations achieve lasting success.
Conceptualization
Project & strategic development & review
Site area review, analysis
Identification opportunities & challenges
Project Development
Direct critical paths
Develop standard operational standards
Special project management
Organizational charts
Asset Management
Aligned objectives
Transparent & consistent decision-making
Long-term strategic view
Risk-based decisions
Feasibility
Supply & demand analysis
Market segmentation review
Revenue & strategy review
SWOT analysis
Talent & Acquisition
Training requirements
Skill set analysis
Upselling analysis
Productivity review
Executive Chef Mentoring
Ensuring consistent leadership
Ordering & stock management
Service flow modifications
Market Research
F&B market study
Lifestyle requirements
Travel & tourism trends
Competitor analysis
Cost Control
Food gross profit percentages
Work flow efficiencies
Equipment efficiency, menus, staff and leadership
Kitchen Audits
Purchasing & products
Storage & preparation
Menu suitability
Equipment assessments
Pre-Opening & Openings
Direct critical paths
Logistics, commissioning
Buy out listings
Simulation sequence's
Risk Management
Safety & hygiene assessment
Training recommendations
Technology suggestions
Food safety management systems
Observation – Review – Assessment – Consolidation – Planning – Proposal – Implementation
Contact Us, Let’s Work Together
Reach out for a confidential consultation tailored
to your business.
Rua De Braganca No. 120, L.J. Y RC EDIF, Supreme Flower City, Taipa, Macau, 999078
Macau +853 6204 5628
Singapore +65 9161 3396